This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Rights and Responsibilities

stethescope3You will be treated with respect and as a partner in your care. This means that you have responsibilities to.

Help yourself and us by:

  • Let anyone involved in your care know if you cannot keep an appointment either at the surgery or hospital or clinic.
  • An appointment is for one person only and additional appointments should be requested if more than one person requires attention.
  • Home visits should only be requested for patients who are seriously ill or housebound. Most problems are best dealt with in the surgery.
  • Let anyone involved in your care know if you change your address or telephone number.
  • Practice doctors and staff should be treated with respect. There will be no physical violence, verbal abuse or drunkenness tolerated under any circumstances.

We will try to help by:

  • Answering questions about your treatment.
  • We will respect your confidentiality at all times.
  • We will provide information on how to complain or make suggestions about our service.

NHS ScotlandThis site is brought to you by My Surgery Website